Down Jacket Care Guide
Care Guide
Follow these verified care instructions to keep your jacket performing and looking its best for years to come.
Machine wash on a gentle cycle at a maximum of 30°C using a mild detergent. Do not use bleach or fabric softeners, as these can damage the down fill and outer shell.
- ✓ Machine wash — gentle cycle, max 30°C
- ✓ Mild detergent only
- ✗ No bleach
- ✗ No fabric softener
Do not tumble dry. Lay the jacket flat on a clean, dry surface away from direct heat or sunlight, and allow it to air dry fully before storing or wearing. Ensure it is completely dry before putting it away to prevent mildew.
- ✓ Dry flat, away from direct heat
- ✓ Air dry fully before storing
- ✗ No tumble drying
- ✗ No radiator or direct sunlight
Do not iron this jacket. The shell and insulation are heat-sensitive and ironing can cause permanent damage.
- ✗ Do not iron
For a deeper clean or if you are unsure, we recommend taking your jacket to a professional cleaner experienced with down-filled outerwear. Always inform them of the care label instructions above.
If your jacket needs attention — whether a seam, zip, or fill issue — we want to help. Get in touch with us directly and we will advise on the best course of action.
Email: info@theidealapparel.com
Please include your order number and a brief description of the issue.
Care instructions are specific to the Full Heart X Kintsugi Unisex Luxury Down Jacket. Always refer to the label inside your garment for the definitive guidance.